RAID

Receive, Analyze, Integrate, Disseminate

One secure platform to replace the fragmented mix of email chains, siloed portals, and phone calls. RAID gives fusion centers, city operations, and public safety organizations a single place for encrypted comms, intelligence sharing, tips management, and cross-agency collaboration.

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Operational Dashboard

Unified intelligence feed, encrypted comms, and real-time analytics in one view

Mobile App

Full access from the field

8–15

separate systems the average analyst logs into daily

70%

of inter-agency intelligence is still shared via email

0

feedback on whether your intel was received or acted on

RAID replaces the fragmentation with a single, unified operational intelligence platform.

Built for Every Role in Your Organization

Whether you run the center, analyze the data, secure the systems, or work the field — RAID was designed for how you actually work.

Directors & Executives

Fusion Center Directors, Emergency Management Directors, Public Safety Directors, City Managers

30%

drop in fusion center analytical output in a single year

DHS Fusion Center Assessment, 2021
6+ yrs

with no federal Program Manager overseeing interagency info sharing

GAO-23-105310, 2023
⅔

of intel products never leave their originating fusion center

DHS Fusion Center Assessment, 2021

The challenge

You need a common operating picture across agencies and departments, but your teams are spread across a dozen disconnected systems. Justifying technology spend means proving ROI, and every new tool has to clear compliance before the conversation even starts.

How RAID helps

  • Operational dashboards showing real-time activity, engagement, and distribution metrics across all communities
  • Automated daily briefings delivered to your inbox — configurable by topic, classification, and audience
  • Cross-agency community management with approval workflows, so you control who sees what
  • Built-in compliance controls for CJIS, 28 CFR Part 23, and data retention policies

Analysts & Watch Officers

Intelligence Analysts, Crime Analysts, Watch Officers, RTCC Operators

51%

of public safety pros log into 4–6 different apps daily

Mark43 Public Safety Trends, 2025
88%

say using multiple applications reduces their efficiency

Mark43 Public Safety Trends, 2025
95%

experienced at least one technology outage in the past year

Mark43 Public Safety Trends, 2025

The challenge

You toggle between 8–15 systems daily, manually correlating data across databases that don't talk to each other. Tips pour in via email, phone, and web portals with no unified triage. During shift changes, critical context gets lost in verbal handoffs.

How RAID helps

  • Unified intel feed with classification levels, source tracking, geolocation tags, and automated distribution rules
  • Centralized tips management with anonymous submission, triage workflows, and status tracking
  • Encrypted SecComms channels organized by topic, priority, or operation — with full message history for seamless shift handoffs
  • Read receipts and acknowledgment tracking so you know your products were received and acted on

IT & Security Administrators

CJIS Security Officers, System Administrators, Network Security Officers

44%

of all confirmed breaches now involve ransomware

Verizon DBIR, 2025
55%

federal MFA adoption — government ranks among the lowest sectors

Okta / CJIS Policy Report, 2024
292 days

average time to identify and contain credential-based breaches

IBM Cost of a Data Breach, 2024

The challenge

Every new tool means another compliance review, another set of user accounts to manage, and another integration to maintain. CJIS audit requirements are strict, and you're responsible for proving the platform meets encryption, access control, and logging requirements.

How RAID helps

  • Enforced MFA with TOTP and FIDO2 passkey support — no optional security
  • Enterprise SSO via OAuth 2.0 (Microsoft, Google, custom OIDC) — one fewer credential to manage
  • Complete audit logging of all user actions, API calls, and data access — ready for CJIS review
  • Encryption in transit and at rest, role-based access controls, and configurable data retention policies

Field Personnel & Liaison Officers

Fusion Liaison Officers, Patrol Officers, Emergency Responders, PIOs

76%

of officers spend over half their shifts on paperwork

Mark43 Public Safety Trends, 2025
65%

must physically return to their office to complete reports

Mark43 Public Safety Trends, 2025
89%

concerned legacy systems can't handle major event response

Mark43 Public Safety Trends, 2025

The challenge

You're in the field, not at a desk. Intelligence bulletins get buried in your email, SAR submissions require logging into clunky government portals, and there's no easy way to push real-time information back to the fusion center or operations center when you see something.

How RAID helps

  • Native mobile apps for iOS and Android — full functionality, not a stripped-down mobile view
  • Push notifications for priority intel, channel messages, and operational alerts
  • Submit tips and reports directly from your phone with photos, location, and structured fields
  • Microsoft Teams bridge for agencies that live in Teams — receive RAID notifications without switching apps

Core Capabilities

Nine integrated modules, one platform. No more juggling separate tools for comms, intel, tips, and collaboration.

Encrypted SecComms

Channels with priority levels, file sharing, voice and video calls. Organized by operation, topic, or classification.

Intel Feed

Centralized intelligence feed with classification levels, source tracking, geolocation, and automated distribution.

Tips Management

Public and internal tip submission with anonymous options, triage workflows, and automated status notifications.

Communities

Secure collaboration spaces with role-based access, member approvals, posts, documents, and content moderation.

Daily Briefings

Automated intelligence digests delivered to stakeholders on configurable schedules and distribution lists.

Analytics & Metrics

Operational dashboards for activity, engagement, distribution reach, and trend analysis.

Teams Bridge

Bidirectional Microsoft Teams integration for messaging, notifications, and file sharing.

Identity & Access

SSO, MFA, passkeys, API keys, and granular RBAC. One login, enforced security everywhere.

Web & Mobile

Full-featured apps for web, iOS, and Android. Same experience whether you're at the desk or in the field.

Instant Crisis Activation

When a critical incident unfolds, you don't have time to negotiate a new contract or wait for procurement. RAID's modular architecture means your administrator can activate any capability in seconds — encrypted comms, intel feeds, tip lines, mass notifications — directly from the admin dashboard. No vendor call required.

Flip-switch modules Enable SecComms, Intel Feed, or Tips Management instantly from the admin panel
Surge capacity Spin up temporary communities and channels for mutual-aid partners during large-scale events
No lead time Every module is already deployed — activation is a configuration change, not a software rollout

Deeply Integrated by Design

RAID isn't just another portal to log into — it's a unified platform where every module shares data, context, and workflows. And it opens up to the outside world through API endpoints that let your entire sensor network feed directly into your operational picture.

Every Module Talks to Every Other Module

Intel from the feed can be pushed to a SecComms channel with one click. A tip can trigger an automated alert. A community post can generate a daily briefing item. Because everything lives on one platform with a shared data layer, there are no connectors to build, no sync jobs to monitor, and no data silos to bridge.

Ingest from Any Source

RAID exposes secure API endpoints that accept data from external devices and systems. Drones, fixed cameras, body-worn cameras, license plate readers, IoT sensors — if it can make an HTTP call, it can push data into RAID.

Images & Video Direct to SecComms

Aerial imagery from a drone flyover, a still capture from a surveillance camera, or a photo from a body-worn device — all of it can be routed directly into encrypted SecComms channels where your analysts are already working.

Real-Time Location Data

GPS coordinates from drones, patrol vehicles, or mobile devices flow into RAID with every data submission. Analysts see geolocation context alongside imagery and sensor data — no separate mapping tool required.

API-First Architecture

Every feature in RAID is backed by a documented API. Third-party systems, custom scripts, and automated workflows can create intel reports, submit tips, post to channels, and trigger alerts — all programmatically through authenticated endpoints.

Example: Drone-to-Analyst in Seconds

Drone captures image During a search operation or event overwatch
➔
API endpoint receives data Image, GPS coordinates, timestamp, and device metadata
➔
Appears in SecComms Analysts see it instantly in the relevant encrypted channel
➔
Becomes actionable intel Promoted to the Intel Feed, tagged, classified, and distributed

Every Tip. Every Source. One Pipeline.

RAID consolidates tips from every channel — social media, email, phone, web forms, walk-ins, and partner APIs — into a single triage and tracking workflow. Nothing falls through the cracks.

Data Sources

Social Media
Email Inboxes
Phone Transcripts
Web / Anonymous Forms
Walk-ins & Field Reports
API / Partner Systems
➔
RAID

Tips Management

  • Triage
  • Classify
  • Assign
  • Track
➔

Outcomes

Assigned to Analyst
Intel Feed Escalation
SecComms Alert
Status Notification to Submitter

Security & Compliance

Built for environments where compliance isn't optional. RAID is designed to meet the security requirements that gatekeep every technology decision in public safety.

CJIS Security Policy

Encryption in transit and at rest, MFA enforcement, fingerprint-based access controls, comprehensive audit logging, and incident response support — aligned with FBI CJIS requirements.

28 CFR Part 23

Built-in data retention policies with configurable purge schedules. Role-based need-to-know access controls and audit trails to demonstrate compliance for federally-funded intelligence systems.

Zero-Trust Architecture

Every request is authenticated and authorized. API key validation, JWT tokens, scoped permissions, and session management ensure no implicit trust at any layer.

Enforced MFA
FIDO2 / Passkeys
OAuth 2.0 / SSO
Granular RBAC
End-to-End Encryption
Full Audit Trails
Data Classification
Retention Policies

Modular by Design

Start with the core platform. Add capabilities as your mission requires. Only pay for what you use.

Included in every plan

RAID Core

The foundation for secure collaboration. Communities, identity management, daily briefings, analytics, and Teams integration — everything your organization needs to start sharing information across departments and agencies.

Communities Secure collaboration spaces with role-based access, member approvals, posts, documents, and moderation
Identity & Access SSO, MFA, FIDO2 passkeys, API keys, and granular RBAC
Daily Briefings Automated intelligence digests on configurable schedules
Analytics Operational dashboards for activity, engagement, and reporting
Teams Bridge Bidirectional Microsoft Teams integration
Web & Mobile Full-featured apps for web, iOS, and Android

Add the capabilities you need

SecComms

Encrypted messaging channels with priority levels, file sharing, and real-time voice and video calls. Organized by operation, topic, or classification with full message history for seamless shift handoffs.

  • Encrypted channels & direct messages
  • Voice & video calls (WebRTC)
  • Priority routing & classification
  • File sharing & message history
  • Read receipts & acknowledgments
Ideal for: Fusion centers, EOCs, any organization needing secure real-time comms

Intel Feed

Centralized intelligence feed for aggregating, classifying, and distributing operational intelligence. Automated distribution rules ensure the right people get the right information at the right time.

  • Classification levels & source tracking
  • Geolocation tagging
  • Automated distribution rules
  • Intel evaluation & scoring
  • Distribution metrics & trend analysis
Ideal for: Fusion centers, intelligence units, crime analysis divisions

Tips Management

Public and internal tip submission with anonymous options, structured triage workflows, and automated notifications. Give your community a direct line to report concerns while keeping your team organized.

  • Public & internal tip submission
  • Anonymous reporting option
  • Triage & assignment workflows
  • Status tracking & notifications
  • Tip analytics & reporting
Ideal for: City operations, law enforcement, community engagement programs

RAID Complete

All three modules bundled at a reduced rate. The full operational intelligence platform for organizations that need everything.

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How pricing works

Per-tenant licensing Each organization gets its own isolated environment with dedicated infrastructure. No shared databases, no data commingling.
Annual agreements Simple annual licensing with no per-user fees. Your entire organization gets access — patrol officers to the director.
Add modules anytime Start with Core and add SecComms, Intel Feed, or Tips whenever you're ready. Modules activate instantly — no migration needed.
Azure Gov hosted Production environments run on Azure Government for FedRAMP and CJIS compliance. Infrastructure cost is included in licensing.

Request a Demo

See RAID configured for your role and your organization. Our team will reach out within 24 hours.

Thank you for your interest in RAID. Our team will contact you within 24 hours to schedule your personalized demo.
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